The unique dialing system that SafeSoft has spent years developing has been designed for a number of business models so it is extremely diverse in the way it works to address challenges that are experienced in virtually every industry with call sizes that are both large and small.
Despite the overall size of the call center, these dialing solutions can make a dramatic impact on operations which in turn increases productivity among agents and allows them to work from even remote locations in the case of virtual call centers.
Users of our Market Dialer and Mortgage Dialer come from a variety of call centers in a number of industries which include:
We take pride in the fact that our clients have been able to achieve great things with the solutions that we provide for them, increasing call volumes exponentially as well as taking hold of a larger market share in order to significantly raise revenue and meet their own goals.
Which companies will be able to benefit from these integrated dialing solutions?
The fact that it does not matter what the size or industry of the call centers that use our software means that we have come up with a versatile and effective way to help these businesses succeed no matter what type of work they do. Another bonus for our clients is the fact that all our software is easy to use and does not create even more complications for call centers, many of which are already bogged down with challenging issues.
Our Mortgage Dialer and Market Dialer serve clients that span a number of industries and marketplaces around the world, including:
Banks
The solutions that we offer are great for banks because of the calling campaigns that they are known for. We are able to offer these financial institutions which are located all over the world the tools they need to succeed and build up their market share as well as customer loyalty and profits. SafeSoft Solutions also understands how important promotion is to banks, which is exactly why we provide a number of features in our packages that make it easier to accomplish these tasks which are so important when trying to increase yearly revenue.
Collection agencies
In order for collection agencies to function on a higher level they must be able to consistently increase the number of calls they can make in a given period of time. Our software can make it so that these agencies do not experience so many issues with limited talk time with those who owe them money. The predictive dialer which utilizes modern VoIP technologies is just one of the extremely effective ways in which we go about helping out these businesses that need to start extending the amount of time that agents are on the phone with customers.
Political campaigns
People who run political campaigns need to have centralized headquarters for rallying support by gathering public opinion and reaching out to as many people as possible to influence their decision as to who they will vote for. Our software can save a lot of time for volunteers and those who work on these campaigns by reducing the amount of time they spend making calls that end up with an answering machine or a busy signal. The more time that be saved during a political campaign the better which is why we are able to provide a better way for these kinds of setups to operate in order for them to get more done.
Charity and non-profit organizations
For non-profit organizations perhaps the more important thing is raising money for a certain cause, which means that they will need to have effective telemarketing campaigns and take advantage of our predictive dialers which can really help with these efforts. We help employees of these organizations by allowing them to work remotely and overcome challenges that are closely associated with working for a non-profit organization/charity group.
Educational institutions
Communication is certainly one of the cornerstones of how a school operates. Being able to send out important information regarding students’ grades and certain important announcements is essential and SafeSoft Solutions can offer a way for these educational institutions to do just that. Highs schools that need to stay in touch with concerned parents and notify them of things like school closings will want to reach as many of them as possible and our automated dialing systems can help with doing that. Hundreds of people can be reached in a matter of minutes with the software that we provide, making it especially practical for schools that range from universities to high schools.
Marketing services firms
The marketing services firms around the world need to consider all of the benefits that we can offer them because of the fact that we specialize in providing businesses with a way of bringing in new sales and clients on a continual basis. We know that these marketing firms depend on phone sales in order to survive, which is why the solutions we have developed are meant for these businesses that will be able to use the features we provide for make cold calls and qualifying as well as closing important deals for increased revenue and better results.
Insurance companies
Insurance companies have to be able to bring in new clients and increase their revenue and with the dialing solutions from SafeSoft these businesses will be able to increase the amount of time their agents spend on the phone with those who are on the fence about whether or not they want to take advantage of their services. Our integrated CRM is definitely one of the best things about what we offer and it leads to a marked increase in profit for insurance companies that need to keep meeting their goals and focus on the bottom line which is to constantly be growing in every way.
Government institutions
If government agencies are not able to effectively establish a direct line of communication to the people they serve, they have not performed their duties to the best of their abilities. SafeSoft dialing solutions can bring the kind of changes that are needed in certain government agencies that are not currently operating at optimal efficiency. With our solutions government institutions can get crucial messages out to thousands of people within a relatively short period of time, virtually eliminating the need for government workers to manually dial all of these numbers. When time is saved on performing tedious and pointless tasks, more work can get done and that means increased productivity. No longer will government agencies have to deal with all of the busy signals and answering machines when calling people one by one, because they will now be able to reach them with pre-recorded messages thanks to what we are offering.
Travel agencies
Some of the responsibilities and tasks that travel agencies need to perform on a daily basis consist of making comprehensive travel plans for their clients and they will need to be able to do that in the best way possible. We allow travel agencies to successfully and efficiently share data, transfer calls, and work from remote locations which allow them to stay at home and still get as much work done as possible for the business they are associated with.
Mortgage services firms
Fortunately for mortgage services firms we have a number of dialing solutions that have been creating explicitly for this industry. We realize that the wait times that affect brokers and lenders can be annoying and ultimately time-consuming and can lead to a reduction of total revenue. SafeSoft Solutions is able to increase the potential for profit by building stronger connections with customers of these firms by offering features like hold music and adjustable call rates. We make sure that these firms have everything they need to stay in touch with upper management by providing three-way conference calling so information can get shared as much as possible. The bottom line is that our business is about making mortgage firms more of a success by offering them the tools they need to enhance their goals and meet them every time.
Professional services providers
The needs of professional services providers can be met with our unique and innovative dialing systems which are both reliable and effective at what they have been designed to do, which essentially involves helping these businesses to do things like close sales and make important announcements in the fastest and most efficient way possible. We have designed this software for a variety of campaigns so they can be used no matter what the company’s business plan is like. Features like call recording and adjustable dialing speeds are what set us apart from other dialing solution companies, and we can deliver much more to these professional services providers.